Pamela Stoddard
New YorkMember since April 2018

Reviews (1)


    • May 15, 2018
    • Verified Reviewer

    Focallure

    Not smudge proof

    Overall Experience:

    I was intrigued by the advertisement showing a woman blotting her mouth and no lipstick was transferred to the tissue. I accidentally ordered two of the same color, but I like the color so I wasn't too upset. Upon my first attempt at wearing the product, I realized "smudge proof" is not accurate. The color is beautiful but I found myself applying it over six times during the day. I was under the impression this was a long-lasting lipstick that would blow any other product out of the water. I have seen the advertisement come up many times on Facebook with multiple lines from friends. I am curious to know what the secret is or if I'm doing something wrong during application.

    Bottom Line: No, I would not recommend this to a friend

    • Jul 21, 2018

      Company Response from Focallure, LLC

      Hi Pamela,

      We're extremely sorry that you had to face such difficulties. We may not be able to change the past but if you give us a chance, we will completely make it up to you. Our Customer Happiness Officer will contact you to know more about the issue you faced, and I can assure you that we will do our best to solve each and every issue.


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