Vanessa Legault
Gatineau, Québec, CanadaMember since May 2018

Reviews (1)


    • May 15, 2018
    • Verified Reviewer

    Focallure

    Did not receive my order

    Overall Experience:

    I will like to put a good review as soon that I receive my Lip Gloss Métallique!

    I would like somebody to contact me to tell me what is happening with my order.

    They took more from the account that I see at the end of my order with the shipping and everything. They took only $7 more, but it is $7 they didn't tell me about.

    Bottom Line: Yes, I would recommend this to a friend

    • Jul 23, 2018

      Company Response from Focallure, LLC

      Hi Vanessa,

      We're extremely sorry that you had to face such difficulties. We may not be able to change the past but if you give us a chance, we will completely make it up to you. Our Customer Happiness Officer will contact you to know more about the issue you faced, and I can assure you that we will do our best to solve each and every issue.


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