Marie Chindamo
New YorkMember since May 2018

Reviews (1)


    • May 6, 2018
    • Verified Reviewer

    Hubble Contacts

    Terrible product and worse customer service

    Overall Experience:

    Their lenses only come in one size, which is stated in the fine print, but not many people realize. The first full day I wore the lenses I suffered a severe irritation and eventually swelling of my eyelid due to the diameter being larger than my prescription. It takes days for customer service to get back to an inquiry, problem or complaint. They are not willing to take back the three shipments of lenses that I have in unopened boxes, because they are not in the boxes they were shipped in.

    I asked them three times to cancel any future orders and have yet to receive confirmation that my account is canceled. Very frustrating!

    Also, I could not see as clearly with their product as I could with my Bausch & Lomb’s lenses - perhaps it is due to the standard (incorrect) base curve and diameter size or maybe just the quality of the lense. In the end, you get what you pay for - a lousy product, a company that doesn’t stand by their products, and worse customer service.

    Bottom Line: No, I would not recommend this to a friend

    2 people found it helpful

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