David Kocinski
Las Vegas, NVMember since May 2018

Reviews (1)


    • May 6, 2018
    • Verified Reviewer

    Rocket Mortgage

    Mostly good

    Overall Experience:

    My biggest issue was straightening out our payoffs. We would call to have items fixed or amended, and when we looked the next day, they would be fixed, but other items had been added. We had literally just told them that everything else was fine, but we would have to call back again. Right before our closing, they added a payoff amount that we had proven to be in error back on to the payoff list. We had to call again the day of our closing to get it fixed. We had straightened it out previously, but the employee that we had talked to never made the change. It made the final few days very stressful. Prior to those issues, it was wonderful. They were easy to get a hold of for any issues and very helpful.

    Bottom Line: Yes, I would recommend this to a friend

    1 people found it helpful

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