Charlie Palacios
Fort Myers, FLMember since May 2018

Reviews (1)


    • May 6, 2018
    • Verified Reviewer

    Rocket Mortgage

    First time home buyer

    Overall Experience:

    I used the Rocket Mortgage app to apply for a Quicken Loan for a first time purchase of a home. The app makes it incredibly easy to apply and submit documents via phone or computer. I was able to easily communicate with Quicken Loan reps who interacted with me and got me a quick pre-approval letter prior to house shopping. Once I identified a property, I was able to get the loan started with my loan reps. They actually assigned a loan team to process my loan. We communicated via the app message feature and phone. It seemed as if all team members were informed as to what was discussed and what needed to be done for loan approval.

    I was able to get approval and get the desired loan terms thanks to the loan team and the assigned banker Roger Ramos. I was really amazed how painless the entire process was and how the personal touch was not lost via the app. Rocket Mortgage and Quicken really hit this one out of the park. I am a customer for life.

    Bottom Line: Yes, I would recommend this to a friend

    1 people found it helpful

    Link to this Review

Showing 1-1 of 1