Nancy Koch
Nancy Koch
Marietta, GAMember since May 2018

Reviews (1)


    • May 8, 2018
    • Verified Reviewer

    Vroom

    Very good experience

    Overall Experience:

    I was worried about buying a car with Vroom after reading all the negative reviews, but I had a very good experience with them. The only problem that I had was with delivery. The car arrived a day later than promised and we ended up wasting an entire day waiting for the car. I had no other troubles and ended up with a great little car and a great price for my son. We did not have a car to trade in, and I understood up front that the process would be slow as compared to a local dealer. But I never had to deal with a dealer or high pressure sells. Everybody I spoke with was very friendly and helpful and emails were answered promptly. I also received my tag in the time promised.

    I would buy a car from them again and also recommend them to others.

    Bottom Line: Yes, I would recommend this to a friend

    2 people found it helpful

    Link to this Review
    • May 9, 2018

      Company Response from Vroom, Inc.

      Hi Nancy,

      Thanks for taking the time to leave us a review. We're glad you gave Vroom a try and are happy to hear you are satisfied with your car. We're sorry we missed your delivery by a day, this is something we continue to work on and appreciate the feedback.

      Enjoy your ride!

      The Vroom team


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