Patrick McNulty
Nashville, TNMember since May 2018

Reviews (1)


    • May 12, 2018
    • Verified Reviewer

    Rocket Mortgage

    Smooth and easy!

    Overall Experience:

    From my first chat with Steve Cline he answered my questions, and when I unplugged my computer by accident, he followed up with a text and a time to talk by phone. He was upfront and transparent about what to expect from the process. Steve was available when I needed him and found him to be a great sounding board with concerns I had about the price range of houses we should be considering.

    I did as much of the upfront work through Rocket Mortgage before Steve and I spoke. Throughout, the home buying experience was a very easy system to navigate. My wife and I looked at a house on Thursday evening, made an offer Friday and signed off on it Saturday morning. I uploaded it to Rocket Mortgage, and Steve and I were on the phone that afternoon reviewing the additional documents we needed to sign.

    Once Lillian Ockstadt stepped in to make sure the process flowed smoothly from there, we were rocking and rolling towards a close. Lillian had us ready to sit at the closing table within two weeks. I think she mentioned once that it had been 11 days.

    From Steve to Lillian the process was easy to navigate, transparent and responsive to our needs and questions. Those two rock!

    Bottom Line: Yes, I would recommend this to a friend


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