Julie Smith
Atlanta, GAMember since May 2018

Reviews (1)


    • May 13, 2018
    • Verified Reviewer

    StyleWe

    Awful experience!

    Overall Experience:

    I placed two orders on April 24th totaling almost $500 combined. Where to begin...

    I paid for Express shipping, and on the one order for four items that I have received so far (today is May 10th), I did not get Express shipping. One of the items was wrong, I emailed about the delay in processing and was not provided with any answers, I received two emails that the items had been shipped, but when I went to the tracking and entered the code, it said that my order could not be found.

    Of the dresses I received, the sizes are way off. The XXL (which should be a 14) looks like maybe an 8 and I don't think it will fit my daughter who I bought it for a special occasion, which came and went long before I received the item.

    I emailed and asked for the express shipping charges to be refunded and have gotten no response. I have no idea if or when I will receive the other items I ordered, and since everything is shipped in smaller shipments, it's hard to keep track of what I have and what is still coming.

    This has been an extremely frustrating experience.

    Bottom Line: No, I would not recommend this to a friend

    8 people found it helpful

    Link to this Review
    • Mar 20, 2020

      Company Response from StyleWe

      Hi Julie Smith,

      Sorry that you are not satisfied with our service.

      Normally our delivery time is 2-5 business days of preparing the orders and 7-10 business days of shipping (2 to 3 for express shipping).

      Our estimated delivery dates are based on several factors, including the destination address and how quickly we can assemble and prepare your items for shipment.

      So there might be a delay if there are some unexpected issues like shortage in inventory.

      For a long time waiting, we would be happy to provide some discount for customers as a reimbursement!

      If there are any questions, please don't hesitate to contact us for help.

      Best regards,

      StyleWe


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