This company continued to bill me for service for a YEAR after canceling the subscription. The amount was $1,800. When I contacted them to reverse the charges, no one responded. Now I am having to use legal recourse to attempt to get our money back. Do NOT get involved!
Bottom Line: No, I would not recommend this to a friend
6 people found it helpful
Link to this Review
Company Response from BetterHelp
Hi Dani,
Thanks for your review. We do see that you have been assisted by our team member, and that we responded to you within 6 hours of your written inquiry. We get back to all emails within one business day. Please note, that all members are also notified that the subscription will auto-renew when they first subscribe to the service. We apologize for any confusion.