The product did not work for me. I called for a refund, and I was offered a 3-month refund extension. I had just explained that the product was making me sick and they would not refund. I called again and was asked too many personal questions. I finally was told that only $49 of the $90 could be refunded. They deduct $60 for shipping of empty bottles back! I said I would pay for my shipping. Please be aware of this if you need a refund.
Bottom Line: No, I would not recommend this to a friend
11 people found it helpful
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Company Response from Nucific, LLC
Hi Sabine, my name is Naomi with Nucific. I want to sincerely apologize for any inconvenience you have experienced. We wholeheartedly stand by our 90-day money back guarantee. In addition, our customer’s experience is our number one priority, so I am sorry that your experience was not a reflection of this. As it is industry standard, we do ask that you return the products if requesting a full refund, as to ensure that you gave the product a fair trial.
As an extra convenience, we offer a 40% refund to customers who do not decide to send back the product containers. I am so sorry for the confusion. I will personally ensure you get a full refund, please email at naomi.benson@nucific.com and I will begin the refund process, no need to send anything back. I look forward to making this right!