Julia Parfitt
New ZealandMember since May 2018

Reviews (1)

    • May 17, 2018
    • Verified Reviewer

    Lectin Shield

    Beware, unless you want to lose your money.

    Overall Experience:

    I am not commenting on the product, I don't know if it works, but about their billing practices. I bought a 6 months supply by Visa. I was shocked that they sent and used my Visa details to fund another order also of 12 months supply. I immediately contacted them, but they won't refund my money as they say it has been shipped despite the fact I placed the order at 1 am Eastern Standard Time. Do US workers even work then? Surely there must be laws in the US to protect consumers. They exist in our country.

    So beware, don't trust this company.

    Bottom Line: No, I would not recommend this to a friend

    52 people found it helpful

    Link to this Review
    • May 18, 2018

      Company Response from Gundry MD

      Hi Julia, my name is Aria with Gundry MD. I’m very sorry to hear that this was your experience. Firstly, I want to thank you for trying Lectin Shield. Customer experience is our number one priority, and I want to apologize that your experience was not a reflection of this. It sounds like you accidentally enrolled in our monthly subscription service, but I would like to emphasize that this is a completely optional feature, and I would be more than happy to opt you out of. With that said, I would love to issue you a full refund for the product that you did not intend to order, and no need to send anything back. Please email me at Aria@GundryMD.com to begin the refund process. Thank you!

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