I purchased the product after seeing all the hype about it online and Maggie's video. I received a product which was not complete and not even a third of the bottle.
I called customer service thinking this would be a quick fix. They told me that the bottles are never full and that I should have 30 scoops in there. I told them there is no way there are 30 scoops in there and the representative actually made me count the number of scoops, which were 20. I expected them to ship me another bottle, instead, they told me to return the bottle to get a refund because they had too much demand so they could not send me a bottle. The representative insinuated many times that there should be 30 scoops in there, like I was lying.
As a first time customer, I am really disappointed by the service, and I am done with this company.
Bottom Line: No, I would not recommend this to a friend
9 people found it helpful
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Company Response from Chloe Lee
Hi Dienabou, my name is Chloe with ActivatedYou. Our customer’s experience is our number one priority, I am very sorry that your experience was not a reflection of this. I am also really sorry to hear that you did not receive the correct amount of servings in your jar. While Morning Complete was temporarily on back order, we currently have the product back in stock as of this morning. I would be more than happy to provide a full refund, and no need to return the bottle!
As a courtesy, I will also send you another jar of Morning Complete! Please email me at Chloe@activatedyou.com, so I can begin the refund process, and with any further questions or concerns. Again, I’m very sorry to hear about this. I look forward to making this right!