Reviews (1)

Recently, I began seeing It's Just Lunch (IJL) advertising on Fox news. Since I am on vacation and have some time, I decided to share my extremely unsatisfactory experience by writing this review expressing my contempt for this deceptive company; hoping to spare potential future victims.

Around five years ago, I wish someone would have shared IJL's business model with me so that now I wouldn't be out $2,000, which I may as well have flushed down the toilet. My blood boils every time I am exposed to their deceptive ads; which I know first hand are lies intended to lure you in and rip you off. IJL's prey are busy professional singles with money to spend and willing to take a chance on a company with crafty, well-targeted seemingly sincere advertising commercials.

My experience was: I went back and forth for months seeing their commercials and thought what a novel idea! I'm a busy executive, don't go to bars, no one I'm interested in at church, online dating is the same people and it hasn't led to anything, so why not try IJL? After all, it sounded like the perfect way to find someone! Initially, I called several times asking questions before one day the agent informed me of a special deal for $2000, saving $750, and guaranteeing I would go on at least four dates over the following year. I decided to go ahead and give it a try. The agent couldn't wait to get my credit card number.

Once I was a paid member, things moved pretty fast and I felt good about my decision. Within a week, a dating counselor set up a time to meet with me face to face and a dating director contacted me by phone as well. That was basically the end of any service from this company. I began to get even more concerned when the only contact from IJL was to inform me I had a new "dating director." To the best of my recollection, I was informed of seven different ones over the period of less than one year.

I was sent no matches until almost a year, and only after I began to complain about the process. The matches I was sent were nothing like I had requested or consistent with my profile on file, which only added to my buyer's remorse. There was only one date IJL ever informed me they were setting up and later they cancelled before it could take place for the reason the man was untruthful regarding his profile. That was it. IJL never did more than that, never sent more matches and never informed me again of anyone they wanted me to meet.

I do understand not everyone can be easily matched. However, I was a well-educated insurance executive in my late 50's, 5'5" size 6; with long dark hair and a former lingerie model. Surely, IJL could have found at least one gentleman fitting the description requested in my profile?

At the end of one year, I realized IJL either wouldn't or couldn't fulfill their contractual obligation. Therefore, I decided to exercise my refund option as detailed in my contract; which basically said I was entitled to a $1500 refund ($500 less than originally paid due to administrative fees). A formal refund request letter to IJL was submitted by certified delivery detailing my experience resulting in my dissatisfaction with their service. I received a letter from IJL stating they would not give me a refund, but in so many words, basically, they would be happy to do the job they promised they would do in the first place. But never did.

This company makes it very difficult, if not impossible to talk to anyone in authority if you have a problem or want a refund. However, if you want to sign up and give them your hard earned money, you'll have no problem finding someone to take your credit card number. No one is accountable; once they have your money, if you are fortunate enough to find someone to speak with, soon they are gone from the company, and you start all over again. It quickly becomes obvious IJL banks on their victims being too busy and possibly too embarrassed they entrusted a so-called matchmaker, that most will not pursue legal remedies and just accept their losses.

This company took my money, and offered NOTHING in return. Don't be fooled by a refund protection clause in your contact. You won't get one! $2,000 is still a lot of money to me. I want my money back and I'll tell everyone who will listen what this company is really about until I receive the refund I am entitled to!