Victoria H.
Victoria H.
East Sussex, United KingdomMember since May 2018

Reviews (1)


    • May 26, 2018
    • Verified Reviewer

    Gundry MD Prebiothrive

    Prebiothrive was very detrimental to my health and my pocket

    Overall Experience:

    The review below was submitted to the Gundry MD website, for their product Prebiothrive on 04/27/18. I gave a rating of 2 stars. The review has not been published on their website, I have had no contact from them since, and indeed you will see that there are no 1 or 2 star reviews for the product; I find this suspicious.

    Please be warned that if you are buying this product from outside the U.S. and need to return it for a refund, you will still have to incur all the postage costs and customs fees involved. This worked out very expensive for me, hence, the quote "This 90-Day Complete-Money-Back-Guarantee allows you to try Gundry MD PrebioThrive with zero risk involved" is not entirely true, since it is only complete for the product itself, and there are indeed both cost and health risks involved.

    My original payment for 6 tubs $208.95 (including postage), converted to £157.31. I then incurred £75.40 customs charges (I live in the UK), and £50.11 to post the tubs back to get my refund. So the total cost was £282.82. I received a refund of $199 which converted to £135.73, so made a total loss of £147.09. To their credit, Gundry MD did stand by their 90-day money back guarantee for the product, without any quibble.

    I am aware that Prebiothrive has had fantastic results for many people; this is one of the reasons I decided to try the product.

    I started to take the Prebiothrive on 02/01/18 and took it for the full 30 days. Unfortunately, I did not see any improvement, however, I did have a worsening of already existing symptoms, and a re-emergence of other symptoms that I’d previously cured.

    I have M.E. and a number of various conditions, and have spent many years working hard on my health and have seen improvements in some areas. I have been eating only organic for 5 years, was in the past on an anti-candida diet for 6 years, and for the last 2 years have been on a paleo diet. I was hoping that the Prebiothrive would help with my bloating, unfortunately, it didn’t. Instead, it made my asthma and perennial rhinitis much worse, I had episodes of acute and very severe IBS pain which I hadn’t had for many years, dizziness returned which I also hadn’t had for many years, and my teeth became highly sensitive (again something I hadn’t had for years). After I finished the tub on 03/04/18, these symptoms stopped (or reduced back to the levels as before in the case of the asthma and rhinitis). Hence, I was reluctant to continue taking the product, given the negative effects it had on me and no perceptible improvements.

    When I received the tubs I was really surprised to see that Prebiothrive contained milk. This was not mentioned anywhere in the lengthy (and very repetitive) video presentation that I watched, however, the other ingredients were mentioned. Why not mention the milk, especially given how many people don’t consume dairy? I am one of those people. I hoped at the least that it would be organic milk, perhaps raw, and even goats; but the fact that no information was given about the milk didn’t bode well. Nevertheless, I thought I would trust Gundry MD and try the product anyway. Unfortunately, my high hopes for it did not translate into reality at all.

    Bottom Line: No, I would not recommend this to a friend

    4 people found it helpful

    Link to this Review
    • May 29, 2018

      Company Response from Gundry MD

      Hi Victoria, my name is Aria with Gundry MD. I replied to your other post but also wanted to address it here too. I want to thank you for taking the time to leave a review as we value and appreciate all feedback. I’m very sorry to hear that you have not been contacted by our customer service. Your review might have gotten stuck in our spam. We do our best to address any and all reviews, so I am so sorry that your issue has not been addressed yet.

      Unfortunately, we have no control over a country’s customs charges, as only about 10% of incoming packages are selected for customs. Typically, Gundry MD is not responsible for customs charges as we have no idea when or how much you will be charged. I would be more than happy to refund your customs charges because of the miscommunication we caused. Please keep in mind that in the future we are unable to refund customs charges if an order acquires them.

      The ingredients of PrebioThrive are clearly listed on our website. It states that it does contain milk. As always, we ask that you consult your primary physician prior to taking PrebioThrive to ensure that it is right for you. I will be more than happy to issue you a full refund for the costs incurred. Please email me at Aria@gundrymd.com and we can get that process started for you right away!


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