Reviews (1)

Hands down amazing customer service! I have called with a million question and always have been able to get someone on the phone who was very helpful in finding the answer even if they didn’t know. I recently sold and purchased a vehicle from them. I’m still in the 7-day period.

Delivery: The driver was on time and professional. The car was pretty much as described; it was clean but look like it was cleaned and then sat for a while, so I just had to wipe everything down and spray it off. There wasn’t any washer fluid or coolant, but the driver offered $50.00 refund, which I thought was more than fair. I took the vehicle to a mechanic and said everything looked great, brakes were at 80 percent, and fluids looked good with no unusual wear. The tires are in decent shape, but we will buy new ones soon anyway since we live in a mountain community and want all season tires for the AWD we purchased towards winter. The windshield appears to have some light scratching on it that I didn’t notice until I cleaned it since it was dusty. I called and was instructed to send photos to an email and will get a response 24-48 hrs from the repair team. I will update on this issue as this would be the only major downfall. No one wants to purchase a vehicle with a bad windshield! They are light scratches so I could see how it could get overlooked unless you're driving, you can see the distortion.

Selling vehicle: So far everything has been easy peasy! I feel like we were offered a fair price. I did shop around before as well and was thinking of selling to a private party but didn’t want the headache of that.

Overall, I’m extremely happy except the windshield, which I hope will get resolved. The process was very easy, and the pricing on buying and selling is a fair or good deal in my opinion. I loved the transparency and no upselling! For me, it was extremely scary buying a car online, so that’s why I had so many questions. I also financed through a third party, so I had a little more documentation to provide. From keys, to mats, return policy, you name it, I asked and always got a straightforward answer. We are still in the 7-day period, so I will update any changes after everything is finalized. As of now, most likely we will return for our next purchase in a year or two.