The sizing of their jeans is incredibly inconsistent across the same style, let alone different styles. If you do not have a decision on a return within the five days allotted by the try-on program, you have to pay for your own return shipping. If you choose to return everything in the order (because of sizing problems), you may be charged the original cost of shipping and a restocking fee. Aside from quality control issues involving consistency, the jeans are okay. However, this company does NOTHING to ease the hassle of online shopping for jeans. They will take every penny they can.
Bottom Line: No, I would not recommend this to a friend
5 people found it helpful
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Company Response from Mott & Bow, Inc.
Hi Roumen, thanks for the review. We always want to help our customer find their perfect fit and are happy to extend our 30-day return policy if needed. Just contact us in advance to let us know and we'll help. Different styles of the same size may not look the same on a flat surface but we're confident they'll all fit well. Our pattern makers take into consideration a fabric's elongation capacity when designing jeans. For example, the Wooster jeans have almost twice the stretch of the Staple jeans (these are the two styles you tried). This means the Wooster jeans may look smaller but should fit the same as the Staple. We hope this helps clarify. Let us know if you have any other questions. We'll be happy to help!