Reviews (1)

After ordering two mother-of-the-bride dresses through this company, I finally received them over a month later...from China. After inspecting both dresses, I noticed there was not ONE tag in either one of them, no size, no company name, no fabric content, no laundering instructions, NOTHING. I asked myself how could a company be permitted to sell merchandise to the public without information of the content attached to the garment?! THAT should've been my first RED FLAG!

After trying both of the items on, the fit for both dresses was COMPLETELY different, both of them being ordered in the same exact size; BINGO! That's why there is no tag inside. My guess is that they sent me whatever they had off the rack, as it was obviously NOT the correct size. Time now being of the essence, I decided there was no time to order another size, so I opted to take the one dress to my local seamstress to have it taken out - MORE MONEY. I then TRIED to contact the company to get information on how to return the second dress for a refund.

After DAYS of getting the runaround, I finally received a response. Read away, it'll make your head and your stomach spin.

Hello，

So sorry for that you are not satisfied with the dresses you received, but normally, all of our dresses ha ve the tag. Please recheck it. If you want to return

the package, the return shipping fee is on you, but because this is an

international trade, the return shipping fee is very expensive and

we may not be able to receive parcels smoothly. So, stand on your

point of view,it is not profitable for you, we suggest that you can keep these two dresses and we can refund you $10 as a compensation. Hope you can consider that.

Your prompt reply will be appreciated, thank you !

Best Regards,

Anna

Unprofessional to say the least, and please note the "too bad, so sad" attitude throughout the reply. Needless to say, I have spent $270 on two dresses, one of which I am having to spend MORE money to have it altered, and the other which I am being "compensated" a mere $10. I plan on taking this further, as people work hard for their money and it's scams like this which need to STOP! This company hasn't heard the last from this girl.

Lesson learned. Do your homework to make sure you are ordering anything from a reputable company and make sure you are aware of their return policy!