BetterHelp’s app is very convenient for anyone seeking therapy for mental health. The service offers multiple avenues for communication and scheduling convenient to your availability. You can correspond via a private chat room with your dedicated counselor, whom you get to choose. They use a matching system to pair you with someone who specializes in the issues you are facing, and at any time if you feel the counselor isn’t right, you can request a new counselor.
Other than the chat room, you can schedule half-hour sessions with your counselor via phone or video conferencing supported by their web and app-based software. For the phone, you can plug in your phone number or whatever phone number is most convenient for that particular session and BetterHelp will call you to connect with your counselor.
Your information never gets shared. The website and app are protected by password and number passcode respectively, so even if someone got your phone, they would not be able to access your chat log. Session scheduling is convenient - I find it easiest to schedule sessions during my lunch break and then find a quiet place to sit with my phone or laptop.
The counselors are top quality as well. I have only had one counselor assigned to me, but as a member, you have access to seminars led by other councilors in the app. Every week there are new seminars with different topics, and they are effective as well.
Bottom Line: Yes, I would recommend this to a friend
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