I have never received a notice of charge from Trim Down Club for four months. According to Trim Down Club, I signed up for the club on February 25th. Since then I have been charged four different times, first for $2.25 and then three times since for $10.87. I have no profile built, nothing. I may have inadvertently signed up but had I EVER received the first notice that they were charging me I might have reconsidered and canceled my membership before spending $45 on nothing.
I respectfully requested a refund since it had not been used and no notice ever was sent to me. I heard back from Justin Anderson, Director of Customer Affairs. He flat refused a refund and responded with, "I received your request to cancel your membership, and I wanted to remind you that you joined the Trim Down Club and accepted the terms and conditions of the program."
Make sure that if you subscribe you keep up with your account and any charges. You WILL NOT be notified, even on their site, that they are placing more charges against you.
Bottom Line: No, I would not recommend this to a friend
23 people found it helpful
Link to this Review
Company Response from Trim Down Club
Hey Angie, this is Adam from Trim Down Club. I was just notified of this review and wanted to get back you as soon as I could. Just to clarify, Trim Down Club is a comprehensive health and wellness program that is clearly marketed as a monthly membership.
I see that Justin took care of your request and I’ll be sending you a personal email to make sure that you are 100% satisfied with or without Trim Down Club. Sorry, and I look forward to making things right ASAP!