Jessica J.
PennsylvaniaMember since May 2018

Reviews (1)

    • May 31, 2018
    • Verified Reviewer


    Item never shipped

    Overall Experience:

    I placed an order on 3/31/18 for eyeliner strips that have still not arrived. I contacted the company via email on 4/17/18 and the next day received an email apologizing for the delay "we are shipping orders really fast, please give us 3-4 days to ship your order. Thanks for your patience." Today is 5/29/18 and still nothing. I just emailed them requesting a refund. I no longer want the product or to deal with this company at this point.

    Bottom Line: No, I would not recommend this to a friend

    2 people found it helpful

    Link to this Review
    • Jun 5, 2018

      Company Response from Focallure, LLC

      Dear customer,

      We are sorry for the delay. Your order has been canceled and refunded back to your bank account. It can take up to 6 business days to receive the money (depends on your bank).

      ​Thank you and have a nice day!

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