Quip toothbrushes are an OK product. However, their customer service is atrocious, and I would not recommend using their service unless you want headaches!
I rate companies based on how they treat customers. If they are unwilling to fix small errors for small amounts of money (in my case an error of $5), then I have no faith they will fix larger errors without issue or resolve a problem when it arises in the future. In other words, $5 is meaningless to me except for what it says about the company overall who was unwilling to "make it right" for me as well as their advertising partner. This leads me to believe they have more deeply rooted issues and cannot recommend them.
Bottom Line: No, I would not recommend this to a friend
8 people found it helpful
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Company Response from Quip NYC Inc.
We are sorry to hear you were unsatisfied with your Quip experience. We believe that we were able to locate your case, which appears to have been in regards to a coupon. Unfortunately, we are not able to retroactively apply outside offers on our end, as these can only be applied through checkout. When applying a coupon, you will see a green banner at the top of your purchase page which will notify you if this was a valid offer or not. Our team is also always happy to help with any questions when placing your order.
We sincerely apologize for any misunderstanding and can help with any additional questions at help@getquip.com.