Kristin B.
Canton, GAMember since May 2018

Reviews (1)


    • Jun 1, 2018
    • Verified Reviewer

    Gotham Steel Pans

    Buy locally

    Overall Experience:

    As pans go, these aren't bad. The handles are a little sharp and you have to be very careful not to scorch them. If you have the money, I would invest in All-Clad and/or Calphalon. I have been cooking a long time and reach for All-Clad the most often. The Gotham soup pot is the most handy. I give the pans a three, with five being the best.

    All that being said, they must have the worst customer service I have ever dealt with and I give them less than zero. Long story short, I spent hours on the phone, was told something different each time, was told to mail my pan to the wrong address, and on and on.

    This was all to get a small skillet replaced. I could have bought the pan locally for $20.00. I eventually did get a new pan. But it wasn't worth the trouble.

    And then they started billing my credit card. I had to get my bank involved. Like I said, I give customer service less than zero.

    If you decide to buy, I would buy locally.

    Bottom Line: No, I would not recommend this to a friend

    10 people found it helpful

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