I ordered the AngelLift product only to realize there was an ingredient missing. There's supposed to be "wax" included so you can customize the plastic piece you put in your mouth. Their excuse was instead of sending me the "Starter Kit" they upgraded me to the "Professional" version, so the "wax" isn't necessary any longer. How nice of them, eh? However, the black, sealed package the mouthpiece came in clearly states the "wax" is included, and after 5 days, you should build up the piece. To begin with, the piece is very thin, so I can see why the wax would be beneficial...or you'll just keep the thin strip in your mouth, which I don't believe will do anything.
Once I realized I was lied to, I lost all confidence in this company and their product. I returned the product and was charged for the original shipping costs for a product that was incomplete. I don't do well dealing with unethical companies.
By the way, when you return the product make sure you keep all your records. It was going on 25 days since they received my return and no refund of my money. I emailed them and they immediately, on the same day, processed my refund. I wonder how long it would have taken them to process on their own or if they wait for the customer to contact them before they decide to issue the refund. Just so you are aware.
Bottom Line: No, I would not recommend this to a friend
45 people found it helpful
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Company Response from AngelLift
The customer was clearly upgraded to the most current and effective product, yet insisted on receiving the older, less effective technology, which is no longer produced. We refunded her money without issue. We are sad she is unhappy but took every step possible to help her.