Wanda G.
New JerseyMember since June 2018

Reviews (1)


    • Jun 6, 2018
    • Verified Reviewer

    FabFitFun

    Coupons codes misleading

    I ordered what I thought was the summer box but to my surprise, it was a starter box of products from past boxes. I was charged on May 21st and also charged for the summer box, which is what I thought I was getting originally and the box just shipped. In the interim, there was an exchange of 15 emails and it took two weeks of emailing back and forth with erroneous information on several of the emails. At one point they said sorry we could not CATER to your request, the nerve, poor customer service, out of courtesy for the misleading info they should have sent me the summer box as part of good faith customer service. I canceled and will not order again. This CSR should have gotten a supervisor involved but failed so they lost a customer.

    Bottom Line: No, I would not recommend this to a friend

    14 people found it helpful

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