Over three weeks later and my item is not here, and it hasn't even shipped. I've been asking for a refund for the past week, and I keep getting generic "customer service" email responses. I'm pretty sure this place just takes your money and you never get your items. Stay away, this is not a legitimate business.
Bottom Line: No, I would not recommend this to a friend
2 people found it helpful
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Company Response from Focallure, LLC
Hi Katie,
I am from Customer Happiness Team. I see you have left a negative review about Focallure. Our company value is to put customer satisfaction as a top priority and we are committed to our customers. I would be thankful to you if you can please share your order number so I can look into the matter. Thanks.