Katie B.
Chicago, ILMember since June 2018

Reviews (1)

    • Jun 7, 2018
    • Verified Reviewer


    Buyer beware - you won't get your item and they do not respond to refund requests!

    Overall Experience:

    Over three weeks later and my item is not here, and it hasn't even shipped. I've been asking for a refund for the past week, and I keep getting generic "customer service" email responses. I'm pretty sure this place just takes your money and you never get your items. Stay away, this is not a legitimate business.

    Bottom Line: No, I would not recommend this to a friend

    2 people found it helpful

    Link to this Review
    • Jul 23, 2018

      Company Response from Focallure, LLC

      Hi Katie,

      I am from Customer Happiness Team. I see you have left a negative review about Focallure. Our company value is to put customer satisfaction as a top priority and we are committed to our customers. I would be thankful to you if you can please share your order number so I can look into the matter. Thanks.

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