Elizabeth M.
Dallas, TXMember since June 2018

Reviews (1)


    • Jun 7, 2018
    • Verified Reviewer

    Noom Diet

    Horrible, predatory, disappointing

    Overall Experience:

    I had high hopes for Noon. I signed up for the service including the additional fitness and food coach. I went through the all the questions and set a date and time for my coach to call me. I ended up in the hospital and unable to keep my appointment, but when I got home a week later I tried contacting my coach to reschedule the session that I paid EXTRA money to get!

    Within the app, I asked Jenny my Lifestyle coach for help in getting restarted, and her response was to send me to my confirmation email to reschedule. When I did that it told me I couldn't reschedule and gave no information. I sent a blind email to customer service and never heard back. I really don't believe any of these "people" are real humans but instead automated bots designed to answer questions from a database. There is no number to reach these people that actually works. I've tracked down the board members and their company affiliations/numbers, and I'm about to raise a stink.

    I paid over $200 and have had NO SUPPORT AT ALL. It's a scam, but I'm not a helpless victim. I will also be reporting them to my state attorney general, and I urge others to do the same. I really wanted this to work! Disappointed doesn't even begin to express how I feel.

    Bottom Line: No, I would not recommend this to a friend

    58 people found it helpful

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