I have been using HelloFresh for several months now. For the most part, I find the meals relatively easy to make in a fairly short amount of time (usually 45 minutes or less). Some of the meals are better than others, as would be with any meal order plan. They tend to use a lot of potatoes (mostly roasted french fries) as their starch. This gets a little old as my husband doesn't like potatoes. It would be nice if their family plan provided more salads and alternatives to the never-ending potatoes. I understand potatoes are cheap fillers but when you are paying $36/meal, you should have options other than potatoes. I try to avoid the potato meals.
Also, they have some upgraded meals (where you can pay $5 more per person). I bought a strip steak meal and the meat was not a very good cut at all. It definitely wasn't worth the price to upgrade. We did call customer service and they did refund our money. They have also made mistakes like sending the wrong food bag/recipe with the right meat. They are very good at making things right if you call. However, when you are making dinner and open the bag to find the wrong ingredients for what you have planned, things don't go as smoothly. Everybody makes mistakes on occasion so you have to be prepared for that.
All in all, I like the service.
Bottom Line: Yes, I would recommend this to a friend
