Patricia T.
United KingdomMember since June 2018

Reviews (1)

    • Jun 9, 2018
    • Verified Reviewer


    Feel embarrassed - do NOT use this company!

    Overall Experience:

    I feel a total fool as I did no research on this company, really wish I had now. I placed my order beginning May and still nothing has arrived. I sent various requests for order status which basically run along the same lines as everyone else who has posted here. I don't hold my breath about either getting a refund of the product as they have now ceased to reply to any recent emails. No telephone number should have been a dead giveaway; I missed that.

    Do NOT use this company!

    Bottom Line: No, I would not recommend this to a friend

    2 people found it helpful

    Link to this Review
    • Jul 23, 2018

      Company Response from Focallure, LLC

      Hi Patricia,

      We're extremely sorry that you had to face such difficulties. We may not be able to change the past but if you give us a chance, we will completely make it up to you. Our Customer Happiness Officer will contact you to know more about the issue you faced, and I can assure you that we will do our best to solve each and every issue.

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