After reading these reviews, I now understand that I have also been scammed!
I'm experiencing the same awful customer support - generic email, refuse to cancel, and I still haven't received the items I paid for.
What can I do? Is my money lost?
Bottom Line: No, I would not recommend this to a friend
4 people found it helpful
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Company Response from Focallure, LLC
Hi Margo,
I am from the Customer Happiness Team. I see you have left a negative review about Focallure. Our company value is to put customer satisfaction as a top priority and we are committed to our customers. I would be thankful to you if you can please share your order number so I can look into the matter. Thanks.