Nicole M.
Nicole M.
Billerica, MAMember since June 2018

Reviews (1)


    • Jun 11, 2018
    • Verified Reviewer

    Nucific BIO X4

    Partial refund...not ok!

    Overall Experience:

    I started taking this supplement because I liked the concept of everything being in one pill...probiotic, weight loss, energy, etc. The only reason I gave this one star is because I at least got the energy part! I had gas, bloating and horrible constipation. I gave it a good chance, taking it for at least 45 days, but I couldn’t take the discomfort anymore. I wanted my money back! Not only did I spend $10 to mail it back but then I received a partial refund! So, in essence, I spent over $50 to feel like crap for a month and a half! I’ve never had a problem before with any other company giving me a full refund! In fact, the last company didn’t even ask me to send the product back! What a major disappointment. And this company should be embarrassed to be handing out partial refunds in this day in age!

    Bottom Line: No, I would not recommend this to a friend

    7 people found it helpful

    Link to this Review
    • Jun 13, 2018

      Company Response from Nucific, LLC

      Hi Nicole, my name is Naomi with Nucific. I’m very sorry to hear that this was your experience with BIO X4. It sounds like you might be experiencing “Die Off” symptoms. This often occurs when probiotics are introduced to the gut and begin killing off the bad bacteria. As always, we ask that you consult your primary care physician prior to trying a new product to ensure that you do not experience any interactions while taking them. Because everybody is different, we do understand that our products may work well for some and not others. As it is industry standard, we do ask that you return the products if requesting a full refund, as to ensure that you gave the product a fair trial. As an extra convenience, we offer a 40% refund to customers who do not decide to send back the product containers. I am so sorry for the confusion. I will personally ensure you get a full refund for your shipping costs; please email at naomi.benson@nucific.com and I will begin the refund process. I look forward to making this right!


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