Kathryn G.
Charlotte, NCMember since June 2018

Reviews (1)


    • Jun 11, 2018
    • Verified Reviewer

    Hubble Contacts

    Horrible

    Overall Experience:

    So I tried these because I had recently moved and lost the contacts I normally wear. They seemed smart until you try to cancel. I did not enjoy them; they got dry way faster than my normal contacts do and mine normally were dry from swimming. When I attempt to cancel I learned you can't do it on the normal website, instead, you have to call during there business hours. But wait, it gets worse. If you work a normal full-time job, how can you do that?

    Then when they send you a box, they say it's no problem, just send it back, we will refund you. But guess what? It's not a full refund, it's a refund they decide and don't fully disclose to you when you return the box. They tell you the refund info is in the Terms and Conditions, but when they don’t inform you, that's not good business. I've ordered many things online before, I have returned many things before, and never have they kept anything from me. This company needs to rethink their process because they say they're saving you money, but they're really trying to keep it. The biggest scam I've ever seen.

    Bottom Line: No, I would not recommend this to a friend


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