Mary C.
PennsylvaniaMember since June 2018

Reviews (1)

    • Jun 19, 2018
    • Verified Reviewer

    One Two Lash

    Never received order, incompetent people

    Overall Experience:

    I ordered lashes from One Two, and after a month and many phone calls, I still don't have my lashes for $70.00, which is a lot of money for lashes. You think they would have better customer service, but I call and I'm on hold FOREVER, only to have them come back and say "Oh sorry, we can't find you." Fifteen minutes later they find me and say "Oh sorry, your order never was sent" (no kidding). This went on each week, I call they say the same thing over and over yet NO ONE makes sure the order goes through.

    I have seen many other lashes with 5 stars for anywhere between $5.00 and $20.00 (I'm only waiting for these because this is what my niece wants). I don't know if I will ever get them. At 70 bucks a pop you think they would treat you better.

    Buyer beware, you may pay, but you will not get your order.

    Bottom Line: No, I would not recommend this to a friend

    • Jun 19, 2018

      Company Response from One Two Cosmetics, LLC

      Hi Mary, Tatiana here with One Two Cosmetics. We want to make sure that you have the best experience, please send an email to and I will personally resolve this issue.

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