I guess the lady I was dealing with was new. First I was told that my wife could not be on the loan. When I refused to sign the form as a sole purchaser, I was informed that gee, your wife can be on the loan after all. I was told I could pick any closing date I wanted. Due to the logistics involved, I wanted June 1st.
Two weeks prior to closing, I was assured everything was good to go for June 1st; plane tickets were purchased, reservations made, etc. A week later I was told I HAD to close on May 31st. When I started to refuse I was told that the title company and realtor had already agreed to the change and everything was set. So jumping through the hoops, we made it and closed on May 31st.
I was not happy with the service I received and will be informing all the veteran groups in which I am a member to advise everyone to approach NewDay USA being willing to double check everything you are told.
Bottom Line: No, I would not recommend this to a friend
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