Lisa G.
Niles, ILMember since June 2018

Reviews (1)

    • Jun 22, 2018
    • Verified Reviewer


    Rip-off! Scammers.

    Overall Experience:

    I placed an order with these people on 4/3/18 and am STILL waiting for my items! I have emailed them NUMEROUS times because they don't provide tracking or any follow-up and all I get are excuses! They run out of product evidently and just wait to get more in, or at least that's the excuse they give! If they don't have the product, then they shouldn't be selling it! The last response I got from them was it would ship in 3-4 days, it's been 10 and still NOTHING!

    It's June 15th and not only do I still not have my items, they are no longer responding to my requests! Do NOT trust this company!

    Bottom Line: No, I would not recommend this to a friend

    2 people found it helpful

    Link to this Review
    • Jul 31, 2018

      Company Response from Focallure, LLC


      We're extremely sorry that you had to face such difficulties. We may not be able to change the past but if you give us a chance, we will completely make it up to you. Our customer happiness officer will contact you to know more about the issue you faced, and I can assure you that we will do our best to solve each and every issue.

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