Reviews (1)

Easy to sign up, fast delivery. Terrible service and contact.

When you enter your card details for the trial, you are also entered for a monthly subscription (which of course you can "choose to cancel at any time"). BUT they make it near impossible for you to do so as you cannot manually do this yourself on the website, instead you have to CALL them during their working hours with a reason that they accept, otherwise, they will not process the cancellation.

For me, this was impossible, so I ended up having to email multiple times so they could remove my details and to remove my account completely. This was done by different people who seem to be working from different countries e.g., the Philippines.

I was lucky to have had noticed this fault of their cancellation process and dealt with it quickly, others were charged automatically as it was out of their own hands.

FAULTS:

Unable to manually remove details, unable to cancel orders, and unable to write your own reviews on their website. Seems fishy doesn't it? All negative/truthful reviews are made outside their website as they prevent them from being made in the first place. It's a shame really.

To me, if you want a price similar to what Hubble offers, Acuvue moist contacts will do the job and offer better services, they don't hide anything, and it is a trusted brand that I have been using for years.