D. H.
Baltimore, MDMember since June 2018

Reviews (1)


    • Jun 25, 2018
    • Verified Reviewer

    PillPack

    Won't give price quotes; rude on phone

    I called on behalf of my elderly mother to try to get price quotes and find out if they could provide her with two meds that come from a specialty pharmacy. They refused to give price quotes, kept saying copays would stay the same, and couldn't understand that under her insurance she pays a percentage, not a flat price copay. It got to the point where every time I started to speak the man interrupted me. It is quite obvious that they train their employees to avoid giving out prices. I figure if it's this difficult to deal with them on what should be simple inquiries, I don't want to have to deal with them on anything else.

    Bottom Line: No, I would not recommend this to a friend

    33 people found it helpful

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