Carol N.
San Francisco, CAMember since June 2018

Reviews (1)

    • Jun 29, 2018
    • Verified Reviewer


    Horrible company

    Overall Experience:

    This company is a fraud! They take your money, say they will ship "soon" but never do! I've emailed them numerous times to request a refund from an order that I paid back on May 14, 2018. Each time they respond, they say there’s a delay and to give them "a few more days." I’ve done my due diligence. I’ve now contacted Channel 7, 7 On Your Side, filed a formal BBB complaint and disputed my charge.

    Bottom Line: No, I would not recommend this to a friend

    5 people found it helpful

    Link to this Review
    • Jul 31, 2018

      Company Response from Focallure, LLC


      We're extremely sorry that you had to face such difficulties. We may not be able to change the past but if you give us a chance, we will completely make it up to you. Our customer happiness officer will contact you to know more about the issue you faced, and I can assure you that we will do our best to solve each and every issue.

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