The dress arrived and was too big. I sent it back weeks ago and asked for a refund, but nothing has come back. I sent it back to the Manchester address that was on the parcel. When I tried to email StyleWe, I kept failing.
Bottom Line: No, I would not recommend this to a friend
2 people found it helpful
Link to this Review
Company Response from StyleWe
Hi Gillian Bradder,
The address on the parcel is not our return center.
Purchases (except swimwear and final sale) can be returned/exchanged within 30 days from the delivered date.
Kindly please Sign In your account on our website and go to My Account-Order History.
There is a "Return/Exchange" option in the specific item. You need click it to submit the return/exchange request and will get authorization from us by email with return resolution.
You can check the return policy here：https://www.stylewe.com/information/information?information_id=9.
FYI: Item(s) must NOT be returned to the address on the package you received. We will send a label with our designated return address by email after you submit the return/exchange request online. We do not accept returned item(s) that were sent back by you directly without our authorization and no refund will be issued if customers don't act accordingly.
Thanks for your cooperation.
If you run into any issues, feel free to contact us at any time.
Best regards,
StyleWe