I first used BetterHelp a few years ago. I had always had traditional face to face counseling in the past when I needed help sorting out my problems. I found BetterHelp very supportive. My counselor responded to my notes very quickly (I was going through a break-up and needed to share) and I enjoyed writing things down, and receiving notes that I could re-read. Eventually, I found myself in a good place, and I took a break.
I returned just a few weeks ago. I have a new counselor who has expertise with my new issue (leaving a job and moving--getting anxious). He has not only written, but we have also had an asynchronous call. I think this is an amazing way of delivering great counseling, and I probably will always use BetterHelp whenever I need it.
Bottom Line: Yes, I would recommend this to a friend
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