I ordered a dress from StyleWe on May 28th. I have repeatedly sent emails enquiring as to when it will arrive and the response is always the same "can u wait a few more days" (they actually write the letter "u" instead of "you"). They then sent an email stating that "as my shoes were on hot sale they did not have enough stock, can u wait a few more days." At this point, I realized this company is a scam, I haven't ordered shoes, it's a dress!
The money has been taken from my account and I doubt I will ever see the dress. I checked the reviews beforehand on Trust Pilot, and all seemed well, however, I am now thinking the reviews were probably fake. Their emails are always the same, they are probably automated, and I doubt employees Max, Gabby, and Zoe even exist. As I need the dress for an event this weekend, I have had to order an outfit elsewhere. I ordered this on Saturday, and it arrived this morning. Now that's what I call customer service.
Bottom Line: No, I would not recommend this to a friend
2 people found it helpful
Link to this Review
Company Response from StyleWe
Amanda Timmis,
Sorry that you are not satisfied with our service.
Normally our delivery time is 2-5 business days of preparing the orders and 7-10 business days of shipping (2 to 3 for express shipping).
Our estimated delivery dates are based on several factors, including the destination address and how quickly we can assemble and prepare your items for shipment.
So there might be a delay if there are some unexpected issues like short in inventory.
For long time waiting, we would happy to provide some discount for customers as a reimbursement!
If there are any questions, please don't hesitate to contact us for help.
Best regards,
StyleWe