Renee G.
FloridaMember since June 2018

Reviews (1)


    • Jul 2, 2018
    • Verified Reviewer

    Noom Diet

    Be sure to cancel your trial on time

    Overall Experience:

    While I thought the content was well laid out and engaging, it didn't appeal to me as it was nothing new. Consequently, I did not use it. I had marked on my calendar for the 14th day to cancel (in case I forgot), and on the THIRTEENTH day, my account was drafted. I double checked with my bank account, and I had the days correct. There is NO way to call customer service, only email. And they make it clear in the automated response that they will not refund, only cancel the subscription moving forward.

    So I was out $140 for something I did not use, and on a day I desperately needed the money. No compassion, this is a racket. Most companies would refund. This is not good company policy. I would not recommend.

    Bottom Line: No, I would not recommend this to a friend

    33 people found it helpful

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