Vannessa N.
Vannessa N.
TexasMember since June 2018

Reviews (1)


    • Jul 2, 2018
    • Verified Reviewer

    Carvana

    Small business owner, stay away or self employed

    Overall Experience:

    They started out by oh yes, you can buy a car here, they did a soft pull over the phone. I filled out everything else and even signed the contract for the car I was getting, and sent over all my documents with no problem. Then maybe two days later I got an email stating they could not verify me. So now I am little upset because I have a new inquiry on my credit with nothing to show for it. I also think they should have better disclosure forms. So if you don't have any source of income from a big company, don't do it.

    Bottom Line: No, I would not recommend this to a friend

    7 people found it helpful

    Link to this Review
    • Jul 3, 2018

      Company Response from Carvana

      We appreciate you taking the time to reach out to us regarding your experience. Carvana allows our customers the opportunity to get pre-approved financing terms for all vehicles listed in our inventory. Our lender Bridgecrest has strict requirements in place for all of our customers, regarding acceptable documentation. At Carvana, we cater to various sources of income; however, we do require either two forms of pay stubs or three months of recent bank statements for proof of income. Each purchase is manually reviewed by an underwriter and their approval for financing is contingent upon the supplied documentation. We apologize that we were unable to move forward with extending financing at this time and we do thank you for providing your feedback about your Carvana experience.


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