Mrs. S.
New YorkMember since June 2018

Reviews (1)

    • Jul 3, 2018
    • Verified Reviewer



    This is the worst company I have dealt with in a very long time. The people this company hires all sound like they did not pass the third grade. And if that's not bad enough, they are absolutely the worst customer service I have encountered.

    Within weeks of receiving their product, I was diagnosed with DVT. I was hoping I'd be able to use the machine once DVT was gone. When I called to return the machine, I was told it was too late and they would not take the machine back. I explained that my physician did not want me using their machine because of DVT history. The advice I was given by them was to "re-gift" the item or sell it on eBay. WOW! What fantastic customer service. They could care less about the fact that my Dr. didn't want me using the machine.

    I pressed on explaining this is a situation where I have no control and wish I wasn't diagnosed with DVT, but they did not care one bit, they made the original sale and were not allowing the return. They are desperate for every sale made.

    Bottom Line: No, I would not recommend this to a friend

    281 people found it helpful

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