Reviews (1)

I signed up with BetterHelp to talk to a counselor with some things I’m going through right now. I completed the survey so they could match me with the right counselor for me and the next day I received an email from the company stating that they have determined I was not a "good candidate" for online counseling from them. I am going through a lot and need someone to talk to because I don’t trust anyone enough to talk to them. I figured I could talk to someone whom I didn’t know so they could help me through this hard time, but however, I guess I didn’t reach their "standards," so they have declined me.

I’ve been going through a hard time for quite a while and I’m trying to overcome it myself, but I figured a counselor could help speed the process. This is a site to help individuals through their mental health issues, but they didn’t accept me? I just wonder how many people out their who needed the help more than I do get declined too. It’s very sad. They should be willing to help everyone no matter the circumstances, but I guess that is not the case.

I would definitely not recommend anyone to this site. However, I cannot vouch for everyone and their experiences, but I want to share mine with this site and let you all know how they treated me. Thanks for reading, have a great day.