Allison A.
San Francisco, CAMember since June 2018

Reviews (1)

    • Jul 4, 2018
    • Verified Reviewer

    Dexcom G6

    Dexcom's awful customer service

    Overall Experience:

    I would not recommend Dexcom ever! I had a terrible experience getting incorrect information from their customer service group. I was told my Tandem t-slim would work with their G5 and it does not.

    I think they're desperate to get the consumer into a new device and technology so eventually, we'll all be on the G6 and forced to change our sites every 10 days.

    I also find that the shared technology doesn't always work, even when devices and cell phone are inches apart.

    Bottom Line: No, I would not recommend this to a friend

    7 people found it helpful

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