Reviews (1)

I was getting nowhere this spring with decluttering and cleaning my home while working the night shift at the hospital, so I kept putting off the appointment with a realtor. I received the Opendoor card in the mail. I was hesitant, but it seemed to be made for me so in the middle of the night I logged on, read as many reviews as could, and put my info into the website. I had an offer in minutes. I was pleasantly surprised that the offer was better than I expected from this online company and actually was very fair considering all the benefits to me of not having to declutter, clean, stage, show, wait, negotiate, wait...you know the drill.

I already purchased a home out of state, so I wanted to sell sooner than later. I read a little more about the company and e-signed to accept the offer. I was called in the morning by someone who told me what to expect and assigned me to someone who was working in our local market. Everything went as Opendoor described and every person involved was pleasant and professional. The assessment was scheduled for the following week and rescheduled at my request because of my work schedule. Opendoor was very accommodating, even when I expected they would not want to change the appointment just one day before the original appointment time. No problem for them.

The assessment took a little over an hour. The repair results were reasonable at less than $520. I gave that credit to Opendoor, and I would not have to fix the fence or replace the door with the cat door installed, or rid the garage eaves of wasp nest remnants, or refill my AC unit with coolant, etc. I did, however, have to refill my AC unit with coolant a couple of weeks later when my AC froze because of the heat and humidity of South Texas. Opendoor provided a credit at closing for the coolant I had refilled against the assessment repair quote.

I started the Opendoor process in early May and closed at the end of June. This gave me time to continue working, sorting and packing on my schedule. When I stopped working, I had enough time to move my belongings to my new home in Ohio and return to close. At the final walk through, Opendoor just wants to be sure your belongings are gone. My house was empty except for the paperwork and keys left for the buyer. Opendoor does not require the house to be clean, but I vacuumed everywhere and cleaned the bathrooms and kitchen. The carpet had some damage and stains, and there were holes in the walls from pictures, but I was able to just walk away from them. An electronics outage delayed the closing paperwork from the title company to the notary, so my closing appointment was delayed for 4 hours while we waited.

Other than that delay, I had no problems with any of the Opendoor process. I am well satisfied that I sold my home without ever having to have it "on the market." I tell anyone who will listen about my excellent experience with Opendoor.