Reviews (1)

I bought these to use with the Omnipod 5 system. Omnipod provides no help for using these with Omnipod 5s. Service is certainly lacking from Dexcom and their response to Omnipod 5 users is "we don"t know Omnipod 5". Omnipod should have reconsidered joining Dexcom at all. The first Dexcom 6 transmitter only lasted 5 days. The second (replacement that took 6 days to get) transmitter would not pair with either Omnipod or Dexcom receiver. The third transmitter (and sensors) I had to purchase online from Canada, actually worked. Went through 5 sensors, they only replaced 3. Took them 11 days to send the third transmitter (which I have not tried yet because the Canadian one worked). Terrible customer support! And nowhere to complain. Are they using old stock since the 7 is coming out? I wonder. Medicare will not allow for replacements for defective products, and the cost for replacements is prohibitively high. I only got to use these CGMs for 5 out of 45 days due to customer disservice of Dexcom.