Deborah R.
Redwood City, CAMember since June 2018

Reviews (1)

    • Jul 5, 2018
    • Verified Reviewer



    Overall Experience:

    I ordered a brow product in May and still have not received it. I contacted them through email and keep getting the same response that the demand was high and there is a delay, but it would be sent out any day. Still, I have not received the product. This company is a scam, in my opinion. Good thing I paid through PayPal and I’m going to put in a claim to get my money back. Do not order anything from them.

    Bottom Line: No, I would not recommend this to a friend

    1 people found it helpful

    Link to this Review
    • Jul 31, 2018

      Company Response from Focallure, LLC


      We're extremely sorry that you had to face such difficulties. We may not be able to change the past but if you give us a chance, we will completely make it up to you. Our customer happiness officer will contact you to know more about the issue you faced, and I can assure you that we will do our best to solve each and every issue. Thanks.

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