I just had a problem due to a 5-week month where the PrettyLitter outlived its useful life. I had to go out and buy clumping litter to tie me over. I forgot just how awful it was until I had to use it again! I called the company, and they are giving me a rebate to cover the cost of the clumping litter, and changing my delivery to every four weeks instead of one per month. Great customer service! I love PrettyLitter!
Bottom Line: Yes, I would recommend this to a friend
