I bought 8 dresses for my wife for Christmas. She liked 5 of them and decided to return 3 of them. That’s when the nightmare began. They offered to give me a credit for not returning the dresses. I didn’t want a credit, just wanted to get my money back. The dresses cost $80+ to ship to China. I followed up with StyleWe with tracking number and picture of the package (as requested). After checking multiple times on the status of the package and being told that packages sent to China take a long time to arrive, the package finally arrived back at my door! Their very terrible customer service offered me 30% back on the returned items and told me to keep the dresses (which we do not want). They also said they couldn’t reimburse me for the shipping costs. It’s not enough money to expend any more energy on this, but I don’t recommend buying from this company. The dresses we kept were nice, but not worth the hassle.
Bottom Line: No, I would not recommend this to a friend
2 people found it helpful
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Company Response from StyleWe
Hi Lyndon Edwards,
Sorry that you are not satisfied with our service.
Our return center for non-members is in China. If return shipping costs too much, we just want to confirm with you first to see if you can keep the item and take a partial refund for a local repair. If you do not like this offer, you can email us back and we will send you the return label for a refund. If you run into any issues, feel free to contact us at any time.
Best regards,
StyleWe.